Trustia | Privacy Policy & Data Protection

How we handle your data

Data Controller

Company Trustia SAS
Address 9 rue des Colonnes
75002 Paris, France
Contact contact@trustia.ai

Data We Collect

When you use Trustia, we may collect the following data:

  • • Technical data: IP address, browser type, device information
  • • Usage data: pages visited, features used, time spent on the site
  • • Calculation data: information entered in our CEE simulators (not stored permanently)

How We Use Your Data

We use your data for the following purposes:

  • • Providing and improving our services
  • • Ensuring site security and preventing abuse
  • • Analyzing usage patterns to improve user experience
  • • Responding to your inquiries

Data Storage

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Hosted in France

Our servers and databases are hosted by OVH in France.

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No advertising trackers

We do not use advertising cookies or trackers. Only analytics (with your consent) to improve our site.

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Data not commercialized

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Third-Party Services

We use the following third-party services:

Google Analytics 4 →

With your consent, we use Google Analytics 4 to understand how visitors use our site. This helps us improve our services. Google Analytics collects anonymized data about pages visited, time spent, and general usage patterns. No advertising data is collected. You can manage your preferences via our cookie banner at any time.

Sentry →

To ensure the reliability of our services, we use Sentry (Functional Software, Inc.) for technical error monitoring. In case of an error on the site, technical data may be transmitted to this service, including your IP address and browser information. Sentry is certified compliant with the EU-US Data Privacy Framework.

Cookies

Essential cookies (no consent required)

These cookies are strictly necessary for the proper functioning of the site:

csrftoken

CSRF protection for form security

1 year
sessionid

Session management

2 weeks
django_language

Language preference

1 year
axeptio_*

Cookie consent preferences

1 year

Analytics cookies (with your consent)

These cookies are only placed after you give your consent:

_ga, _ga_*

Google Analytics 4 - audience measurement

2 years

You can modify your cookie preferences at any time by clicking the Cookie Settings link in the footer.

Your Rights

Under GDPR, you have the following rights:

  • • Right of access: obtain information about your data
  • • Right to rectification: correct inaccurate data
  • • Right to erasure: request deletion of your data
  • • Right to data portability: receive your data in a portable format
  • • Right to object: object to certain processing of your data

To exercise these rights, contact us at contact@trustia.ai.

Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: January 6, 2026