to be completed: name and address, if one is appointed
02What we process, and why
The contact form
Data
First name, surname, business email, company; the team chosen and, for customer service, the platform concerned; your message, if you add one.
Why
To answer you and follow up your request.
Legal basis
Our legitimate interest in answering requests, or pre-contractual measures when it concerns a project.
Retention
As long as needed to handle your request. to be completed: exact period; the CNIL recommends at most 3 years after the last contact for a prospect
Your emails and calls
Data
Your identity, your contact details, the content of your message and, for a job application, your CV.
Why
To answer you, or to consider your application.
Legal basis
Our legitimate interest, or pre-contractual measures.
Retention
As long as needed to handle the request or the application. to be completed: any recording of calls
Technical logs
Data
IP address, page requested, date and time, browser.
Why
To display the site and protect it against abuse.
Legal basis
Our legitimate interest in keeping the site secure.
Retention
to be completed: how long the host keeps the logs
The “Animations” setting
Data
Your choice (on or reduced), if it differs from your device’s setting.
Why
To apply it from one page to the next.
Legal basis
Your request: you are the one who sets it.
Retention
In your browser only, until you clear it.
03Cookies and storage
0 tracking cookies0 audience measurement1 setting in your browser
This site sets no audience-measurement or advertising cookies, and no cookie that would require your consent.
It keeps just one thing in your browser: your “Animations” setting in the footer (local storage, key “trustia-motion”), if it differs from your device’s. It is not used for any tracking and is never sent to us; you clear it by deleting the site’s data in your browser.
Fonts, images, films and animations are served by the site itself, except the IGN aerial photos shown on the Data and Checks pages (see below).
04The demos
Some demos on the “Building blocks” pages, and the “Company” field of the contact form, query French government public services from your browser. These services receive what you type or the position concerned, and your IP address, like any site you visit.
Annuaire des EntreprisesDirection interministérielle du numérique (French interministerial digital directorate)recherche-entreprises.api.gouv.fr
What is sentThe company name or number you type.
WhereContact form; Data building block.
GéoplateformeIGNdata.geopf.fr
What is sentAn address, or the position read from your photo; and, as soon as these pages are displayed, the aerial photos that illustrate them.
WhereData and Checks building blocks.
API CartoIGNapicarto.ign.fr
What is sentThe position of an address, to find its cadastral parcel.
WhereData building block.
The rest happens on your device: the photo in the Checks demo never leaves it (only its position goes to the Géoplateforme), and the other demos compute everything in your browser. The “Directions” link on the Contact page opens Google Maps: Google receives nothing until you click.
05Who receives your data
Trustia’s teams
who handle your request.
Cloudflare
our host, which serves the site.
Our technical providers
for messaging. to be completed: the provider that delivers the form’s messages
06Outside the European Union
Cloudflare, Inc. is established in the United States. It participates in the EU–US Data Privacy Framework, which the European Commission has recognised as providing adequate protection (decision of 10 July 2023).
07Your rights
Accessyour data
Rectifywhat is inaccurate
Eraseyour data
Restrictits processing
Objectto its processing
Get it backin a readable format
Decidewhat happens to it after your death
Write to us at contact@trustia.ai, or by post to our registered office. The law gives us one month to reply.
If you believe your rights are not respected, you can lodge a complaint with the CNIL, the French data protection authority: online at cnil.fr, or by post to 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.
08Updates
This page may change with the site; the date at the top of the page shows its latest version.
